This week I'm excited to share my conversation with my friend, Mark diTargiani, SVP of Technology Banking at Pacific West Bank. We first met in Nov 2021 at the Making Waves event at Kelly Slater’s Surf Ranch. If a bonafide business specialist is what you want, then Mark’s resume will prove to you that he’s one of the best around. He’s here to share both his unique and fresh perspectives when it comes to leading a team, to learn some tips and tricks that can help you strengthen your business relationships! Please go to KurtyD.com if you want to subscribe to my newsletter and see the special content I’ve created.
What we covered:
Tweetable Quotes:
“People like to do business with people that they know, like, and trust.”
“It's hard to get from know to trust on a zoom call, you need people to be there, to experience people’s energies and connections, and be able to look them in the eye and see a smile on their faces.”
“You got to be who you are. You be you!”
“Great salespeople have always been leaders, and great leaders have been great salespeople.”
“Sales is a service, it’s helping people and serving others.”
“What’s amazing about listening is that so many of us are listening to respond as opposed to listening to understand. And when you’re listening to respond, you’re thinking of what it is you want to say and respond to whatever you’re hearing as opposed to listening to understand where you are focused on what the person is saying and asking good follow-up questions.”
“When you talk about transformations, sometimes there are bigger ones, sometimes there are smaller ones. Sometimes, it takes two seconds, sometimes, it takes 20 years.”
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